Claims Administration
Our team is committed to helping you receive the benefits that come with your policy when your furry companions need medical care.
Your trusted partner for
pet care solutions
We are proud to be the pioneer and one of the largest BPO employers of veterinarians in the Philippines
Who we are
Petsure Services, Inc. (PSI)
We are a leading pet care service provider specializing in claims administration, contact center, and information technology (IT) services.
Our talented team
With over 400 employees, we are one of the largest BPO employers of veterinarians in the Philippines, serving clients in Australia and the United States.
Our Mission
To create the best pet care experience for pet parents and their furry companions.
Meeting the needs of Pet Owners
We offer a range of innovative and customer-centric solutions
Customer Service
Our dedicated team is always ready to assist you every step of the way.
IT Operations
Our team works constantly to enhance the design, develop the processes, and maintain software applications and systems to meet your technological needs.
Employee Testimonials
What our employees have to say about working with us
At Petsure Services, we take pride in our team of highly skilled and knowledgeable professionals who share our passion for pets.
Here’s what our employees have to say about working with us:
“I love and enjoy how PSI promotes a great place to work with -- the culture and how they respect and show care to employees. The company and the managers have definitely set me up for success. They have given me a lot of opportunities to grow not only in my role but also as a person.”
Macon Jabola
Assistant Operations Manager
“PSI cares and appreciates its employees. The leaders see potential in you and ask you to try an open position to elevate. Plus, there is camaraderie among co-workers! At the end of the day, there is satisfaction with what I do because our clients are happy with our services. This makes me love what I do!”
Maribelle Macaoile
Team Leader
“We get to do day shift and weekends off! Plus I like how PSI is not focused on scripts and the mundane kind of work. Each call you will be taking is a different scenario and you really need to analyze. It’s a bonus that they care about pets! I love dogs!”
April Tumbaga-Perez
Senior Quality Analyst